Service
Frequently asked questions
Shipping, returns, card care: answers to the questions we hear most often.
Orders & Shipping
How long does shipping take?
Every order is prepared and shipped from Paris within 24 hours. Delivery then takes 3 to 7 days depending on your destination. You'll receive an email with your tracking number as soon as your order ships.
Do you ship internationally?
Yes. Éditions de la Tour ships worldwide, including to the United States. Shipping costs are calculated by destination and shown before checkout.
Will I have to pay customs fees?
No customs fees apply to orders delivered within the European Union. For destinations outside the EU (notably the United States, the United Kingdom and Switzerland), import duties or taxes may be applied by local customs depending on the value of your order. Any such charges are the recipient's responsibility and are not included in our prices.
How do I track my order?
As soon as your order ships, you'll receive an email with your tracking number. If it hasn't arrived within 48 hours, check your spam folder or reach out through our contact page.
What payment methods do you accept?
We accept card payments (Visa, Mastercard), PayPal and Apple Pay. Every transaction is encrypted and processed through Shopify's secure platform: the maison never stores your card details.
Returns
What is your return policy?
You have 14 days from delivery to request a return, provided the item is unused, in its original condition and packaging. Email us at info@editionsdelatour.com to get started. Full details are in our refund policy.
My deck arrived damaged. What should I do?
Email us at info@editionsdelatour.com as soon as it arrives, with photos. We replace or refund any item that arrives damaged or defective.
The cards
What comes in an Éditions de la Tour deck?
Each deck holds 52 poker-size cards, presented in their tuck case. The court cards, Kings, Queens and Jacks, are redrawn around the world of watchmaking, while the rest of the deck keeps the readability of a classic deck of cards.
What size are the cards?
Our cards are standard poker size: 63 × 88 mm (2.5 × 3.5 inches). It is the format found at casino tables, slightly wider than bridge size and prized for how it sits in the hand.
Are these decks for playing or for collecting?
Both. Our decks are designed as limited-edition collector's pieces, but they remain playing cards first: readability is preserved in every circumstance, at the poker table and beyond.
What games can you play with a 52-card deck?
All the classics: poker, bridge, blackjack, gin rummy, crazy eights, war, president and solitaire, among many others. The Éditions de la Tour Journal devotes a series of articles to the rules of the great card games.
Are your cards suitable for cardistry or magic?
Yes. Printed on premium 320 gsm linen-finish stock, our cards offer a smooth, consistent glide and hold up beautifully, at the card table and in hand. Their black core ensures complete opacity, essential for magic.
Is Steel Watches still available?
Steel Watches, our first edition, was limited to 1,000 decks. It is now sold out and will not be reprinted: that is the principle behind the maison's limited editions.
How should I care for a deck of cards?
Keep your cards in their tuck case, away from humidity and direct light. Handle them with clean, dry hands: it's the best way to preserve their finish and handling over time.
The Maison
Who is Éditions de la Tour?
Éditions de la Tour is a Parisian maison publishing fine playing cards inspired by watchmaking, in limited editions. Each edition is conceived as a collector's piece, at the crossroads of design, craftsmanship and the tradition of playing cards. To learn more, visit the Maison page.
Where can I see your decks in person?
Our editions are carried by a selection of boutiques, in France and internationally. The full list and map of official stockists are on our retailers page.
Do you work with shops and retailers?
Yes. Our editions are open to boutiques, watchmakers and concept stores, in France and internationally. Write to us through the contact page to tell us about your shop and receive our retail terms.
How can I reach you?
The simplest way is our contact page, or by email at info@editionsdelatour.com. We usually reply within 48 business hours.
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